If you have questions and/or complaints about the use of this website than we need to refer you to our FAQ page where answers to the most asked questions are listed. If your question is not listed here we refer to you contact form or our service number +31 (0) 85 130 78 17 (Mon/Fri 08:00 - 18:00 hrs + Sat 10:00 - 17:00 hrs)
We try to answer all questions and/or complaints within 72 hours. You always get a written answer by e-mail. Our helpdesk is completely free for our members.
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Have you been in touch with customer support and remain unsatisfied with the offered resolution for your complaint? To help you forward, we refer you to the Online Dispute Resolution of the European Union.
open the following page: https://ec.europa.eu/consumers/odr/main
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